REFUND POLICY
At MFKN DISPOSABLE OFFICIAL, we prioritize customer satisfaction and are committed to providing the highest quality products. Our refund policy is designed to ensure that our customers feel secure and confident in their purchases. Please read the following terms carefully.
1. Responsibility for Refunds
We are solely responsible for all refund requests. We take pride in our products and believe in their quality and effectiveness. If you are not completely satisfied with your purchase, we are here to help.
2. Eligibility for Refunds
To qualify for a refund, customers must meet the following criteria:
- The request must be made within 30 days of the purchase date.
- The product must be unused and in its original packaging.
- Proof of purchase, such as a receipt or order confirmation, is required.
3. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Us: Reach out to our customer service team via email or phone. Provide your order number, the reason for the refund, and any relevant details.
- Return the Product: If your refund request is approved, we will provide you with instructions for returning the product. Please ensure it is securely packaged to avoid damage during transit.
4. Processing Refunds
Once we receive the returned product and confirm its condition, we will process the refund. Refunds will be issued to the original payment method used during the purchase. Please allow 5-10 business days for the refund to reflect in your account, as processing times may vary by financial institutions.
5. Exceptions
In certain cases, we may not be able to issue a refund, including:
- Products that have been opened or used.
- Items purchased from unauthorized resellers or third-party platforms.
- Requests made after the 30-day window.
6. Customer Support
Our customer support team is here to assist you with any questions or concerns regarding our refund policy. We encourage you to reach out if you need clarification or further assistance.
7. Policy Changes
We reserve the right to modify this refund policy at any time. Any changes will be reflected on our website, and we recommend reviewing the policy periodically.
Thank you for choosing us. Your satisfaction is our priority, and we are committed to ensuring a positive experience with our products. If you have any questions or need assistance, please do not hesitate to contact us.
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